Precision Fabrics Group, Inc. ("PFG") warrants to the original purchaser or user that accompanying product will be free from defects in materials and workmanship for a period of one year from the date of the original sales invoice. If during the warranty period, the product is found to be defective because of defects in the materials or workmanship, it will be replaced without charge. Notice of a claim under this warranty must be given promptly in writing, in no case later than 45 days after the discovery of the defect. Defective products must be returned, along with the invoice, prepaid to PFG at the address stated below. PFG will prepay shipping charges for the replaced product. This warranty will become void if the product shows signs of careless handling or if the product is ripped or torn. In addition, this product must be cleaned in accordance with PFG's Care & Use Instructions. Buyer's recovery for any claim shall be limited to what the buyer paid for the product(s). Any implied warranties shall be limited to the duration of the one year limited warranty. In no case will PFG be liable for incidental or consequential damages, whether such damages are claimed on account of the breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property other than the product or economic losses. Some states do not allow limitations on implied warranties or the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. All claims relating to the limited warranty should be addressed to: Precision Fabrics Group, Inc. c/o Customer Service Department, 301 North Elm Street, Suite 600, Greensboro, NC 27401.
All orders will be shipped using United Parcel Service (UPS). A shipping rate will be automatically calculated by UPS before you confirm the purchase of an order and added to your total charges. We cannot accept a shipping address containing a P.O. Box number. A physical street address is required for UPS delivery. You have shipping options of Ground, Next day, Second Day Air, Three-Day Select and Worldwide Expedited.
- When your order is shipped, you will receive an email confirming shipment, along with available tracking information.
- Orders placed after 1pm on Friday will not be processed until the next business day. Should you choose overnight shipping, your order will arrive on the second business day.
- About Customs, Duties & Taxes : When ordering from DermaTherapy.com, recipient is responsible for assuring the product can be lawfully imported to the destination. The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the USA may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient. DermaTherapy has no control over these charges. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
DermaTherapy is a registered trademark of Precision Fabrics Group, Inc.
All DermaTherapy linens meet the strictest standards of quality as defined by our stringent ISO 9001 certification. You can expect to realize the mitigating benefits of our products within 2–3 weeks. Should you become dissatisfied with your purchase for any reason, Precision Fabrics Group will accept a return within 30 days of date-of-purchase. We cannot accept returns after 30 days for any reason other than manufacturer’s defects. Returns will be refunded in the original method of payment. It is recommended to use a tracking# when returning product. Please allow 10 business days for shipping and processing.
All DermaTherapy linens include a one-year warranty against manufacturer defects. For return authorization, please contact Customer Service at 844-DERMA44 (844-337-6244). For warranty return, you will be provided with a return shipping label and a full refund or exchange of your defective product, less return shipping expense. Please note that we cannot accept returns or exchanges of items purchased from third-party retailers.
The sole purpose of this website is to provide information concerning PFG and its products and services. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from this website. As a condition of your use of this website, you warrant that you will not use this website for any purpose that is unlawful or prohibited by the terms and conditions identified on the website.
PFG strives to comply with all applicable laws that are designed to protect your privacy.
1) Copyright and Trademark Notices
All trademarks, images and logos included on this website are protected by U.S. and international copyright laws. Any use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content on this website is strictly prohibited.
2) Types of Information Collected
a) Traffic Data
We reserve the right to automatically track and collect the following information, including your: 1) IP address, 2) domain server, 3) type of computer, and 4) type of web browser (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you. However, it may be helpful to PFG for marketing purposes and to assist us in improving our website.
Dermatherapy.com uses Google AdWords Remarketing to advertise on third party websites, including Google, to previous visitors to our site. AdWords remarketing will display ads to you based on the pages you've viewed within the website by placing a cookie on your web browser.
This cookie does not in any way identify you or give access to your computer or mobile device.
b) Personal Information
If you access certain services on our website, you may be requested to input information that personally identifies you (“Personal Information”). This information may include your name, mailing address, telephone number, email address and other similar contact information, as well as financial information, such as your credit card number. If you communicate with us via email or you complete an online registration, surveys or other forms, or you purchase products directly from our website, where available, any information provided may be collected as Personal Information. You can visit the website without submitting any Personal Information.
c) Technology Information
Technology Information means any information you submit to PFG for evaluation or review or for any other purpose that relates to technologies, intellectual property or the like (hereinafter “Technology Information.”). PFG has the right to use any Technology information and any such information provided to PFG is not considered private unless covered by a separate written agreement. You can visit PFG’s website without submitting or revealing any Technology Information.
3) Uses of Personal Information Collected
PFG will use your contact information to respond to your requests or inquiries, or to process any orders that you place on the website. PFG may use your contact information to send you information about our company, including our affiliates, or our products or services, or to contact you when necessary. PFG may also use your contact information to identify costumer preferences, improve products and services and/or analyze and manage our business. PFG does not sell your personal information to third parties.
4) User Choice regarding Collection, Use, and Distribution of Personal Information
You may choose not to provide us with any Personal Information. Even if you choose not to provide any Personal Information, you may still access and use much of the website. However, you will not be able to access any portions of the website that require your Personal Information. Some pages on the website may give you the option of providing certain of your Personal Information about yourself. If you want to change any information about yourself that you have submitted, please send your request with clear instructions to us at the email@example.com.
5) Confidentiality of Personal Information
6) Notice to California Residents/Your California Privacy Rights
Under California’s "Shine the Light" law, California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses. At present, PFG does not share your personal information with third parties, but may choose to do so in the future. You may request information including the categories of customer information and the names and addresses of those businesses with which we shared customer information for the immediately prior calendar year (e.g., requests made in 2014 will receive information regarding 2013 sharing activities). Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response. To obtain this information, please send an email message to firstname.lastname@example.org with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your email address in response.
7) Data security and integrity
The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable.
8) Contests and Surveys
9) Links and Your Privacy
10) Your Consent and Indemnification
12) How to Contact Us
Terry Montgomery, PhD
Precision Fabrics Group, Inc.
301 North Elm Street, Inc.
Greensboro, NC 27401
Phone: (336) 510-8009
Fax: (336) 510-8003